Conditions of Sale

Online payments through MercadoPago and PayPal

We accept Visa, Mastercard, Maestro and we process payments through MercadoPago and PayPal.

We do not store or process your confidential data on our servers, all interaction takes place upon receiving a response from MercadoPago and PayPal containing the result of the transaction.

MercadoPago and PayPal have been verified by a PCI certified auditor and is certified by the PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry. To achieve this, MercadoPago and PayPal use best-in-class security tools and practices to maintain a high level of security in Cloudpayments.

Payments are made in the local company currency: MXN, our converter uses the exchange rate of the central bank of Mexico.

Legal identification of the company - Cristobal Alfredo Garciaferro Macchia.

Registration

Registro y pago. El registro se completa al recibir el depósito inicial por persona y el formulario de reserva firmado. El saldo debe quedar totalmente liquidado a más tardar 15 días antes del inicio en talleres nacionales, o 45 días antes en talleres internacionales. Los pagos vencidos anulan el derecho a reprogramación y la participación puede quedar sin confirmar o cancelada.

Política de cancelación y reprogramación. No se otorgan reembolsos por cancelación del participante. La reprogramación a un futuro taller solo procede si el saldo está totalmente liquidado y faltan al menos 15 días (talleres nacionales) o 45 días (talleres internacionales) para el inicio; en ese caso aplica una penalización del 25% sobre el precio total del taller y el 75% restante se acredita para un futuro taller. Las cancelaciones de último momento y el no-show no generan reembolso ni crédito.

Itinerary changes

We reserve the right to change tour dates, itinerary or accommodation as conditions require. We reserve the right to change the itinerary due to weather conditions, political conditions and other factors beyond our control, without consulting the participants. It is understood that such decisions will be made in the best interest of all participants and safety first. Participants are not entitled to any refunds or other considerations in the event of these unavoidable changes to the itinerary. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, illness, volcanic eruption or other contingency, the cost of the delays or changes is not included.

Itinerary cancellation

Nos reservamos el derecho de cancelar el taller antes de la salida por cupo insuficiente, causas de fuerza mayor o problemas logísticos (huelgas, desastres naturales, restricciones gubernamentales u otras circunstancias fuera de nuestro control). En tal caso se otorgará un crédito para un futuro taller. No somos responsables de ningún gasto hecho por los participantes, incluidos boletos de avión no reembolsables o con penalización, tarifas de visa o pasaporte, u otros gastos relacionados con el viaje.

Limitations of Liability

We do not assume any responsibility caused by injury, loss or damage to people or property in relation to any service that results directly from: acts of God, arrest, annoyance, delays, expenses derived from quarantine, strikes, robberies, thefts, failure of any means transportation services to arrive or depart as scheduled, civil unrest, terrorism, government restrictions or regulations, discrepancies or changes in transit or hotel services over which we have no control. Reasonable changes can be made to the itinerary when deemed convenient for the comfort and well-being of the participants. In the event that a medical problem arises during the expedition, resulting in costs of evacuation, use of aircraft or repatriation, the responsibility for the payment of these costs corresponds exclusively to the passenger. We recommend that passengers ensure that such eventualities are covered by travel insurance. If not covered by travel insurance, the liability remains with the passenger and we specifically decline any liability.

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